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“Rank does not confer privilege or give power. It imposes responsibility.” Peter Drucker
Successfully managing the employee-customer encounter is one of the toughest challenges businesses face today. The top-performing companies know that an employee engagement strategy that is linked to bottom-line outcomes will help them win in the marketplace. They also know
As a manager there are many avenues you can take to avoid failing. The transition from worker to manager can be overwhelming. Being a manager requires a level of transparency and confidentiality that non-managerial workers rarely have to utilize.
One-on-one, in-person communication is often the easiest way for first-time managers to establish themselves.
- You can set clear expectations
- You can highlight the underlying purpose of employees role and assignments to remove any ambiguity.
- You can correct employees when they do something wrong.
- You can praise employees when they do things right.
If you do all four there is a very good chance you will be successful. Please share this article below.
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