Think about it. As a small business if you were to really treat your employees like family instead of serfs they will not allow you to fail. Be concerned with whether they are eating well, have adequate day care, have good financial advice for their 401 K, get them drug intervention, Listen to them more than your management because they really do have good ideas. Extra costs? They will find innovative ways for you to kick your competition’s hiney and make a boatload of money. That is competitive advantage.
Jim is president of InnoThink Group and Leadership Matters. He is a leader in workplace learning, productivity, performance, and leadership training solutions. For over 25 years, we have helped companies improve their performance, productivity, and bottom-line results.