Innovation has become a ubiquitous phrase that has lost a lot of it’s meaning. Simply put, innovation is when an organization i.e. leaders, employee partners, managers, suppliers and customers work to meaningfully create products and services that surpass those of competitors.
To accomplish this effectively requires a culture more than a memo. An organization of trust and accountability. Let us add one more.
How do you do this?
Promote encounters and unparalleled collaborations.
Make it so people have to get out of their offices and mingle with people they might not otherwise see.
Have different departments mix. The advantages should be apparent.
Some managers, frontline supervisors and leaders are suspect when employees get together. That is a sign of insecurity. Not leadership. You want HR to speak with IT and engineering. You want customer service to chat it up with all of them. You want shipping to engage. Everyone should be pushing each other toward their goals. Doing so in a healthy environment where employees engage with fresh faces and have interactions that spark new ideas.
Allow employees to decorate their offices to their satisfaction. Let them release their inner Zen. If you have a lose free atmosphere you will accomplish the mission of the organization better. People will find new ways of reducing cots and exceeding customer expectations.
You want to promote creativity without saying you want to create creativity. What will this do?
Don’t spend much time focusing on past successes.
Invoke a passionate pursuit to hack everything everyday.
Any ideas. I’d like to hear them. Please comment and share this story. I have more ideas at my main website here. Thanks Jim