To avoid over-relying on your technical, functional, or professional expertise, hone an interest in the general business as a whole. Develop a thirst for learning the external and internal business environment and keeping perspective on what truly matters. This is the prerequisite for a strategic perspective—your homework—so to speak.
Take time to understand:
How your company makes money
Your competitive advantage—what attracts your customers
Where your industry is headed
Your organization’s strategic plan and priorities
Talk to your customers and your key production groups to understand what is in their heads. Think about how the different pieces of your organization integrate and collaborate. Keep track of what you don’t know and the questions you have, and work to find answers. (Then, document and share the information with others.)