Making Tough Decisions: Practice Not Being Too Nice

assertiveness

In theory it would be marvelous if we all played together well in the sand box where everyone knew their part and did it well. In reality, a leader has to be assertive. People have to be held accountable.

Sometimes a hire just won’t cut it in a certain role. It might seem easier to keep an employee in place rather than to resolve the mismatch – but it actually is not.

Resist the temptation to prolong confrontation, to see if things will get better. It is more of a disservice to let someone flounder, especially when it’s clear that he or she just isn’t hitting the mark.

Be kind and communicate clearly, but don’t be nice.

Be surgical about it. Make the clean cut.

Help the person transition somewhere he or she can succeed. Handling employee issues immediately helps your culture and productivity – over time, you’ll attract employees with similar values and convictions.

via The Problem with Being Too Nice – Michael Fertik – Harvard Business Review.

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About

Jim Woods is president of The Jim Woods Group. A management consulting firm. Go here to see his work www.jimwoodsgroup.com. He advises and speaks to organizations large and small on how to increase top line growth in times of uncertainty and complexity. Some of his speaking and consulting clients include: U.S. Army, MITRE Corporation, Pitney Bowes, Whirlpool, and 3M. See more at his website www.jimwoodsgroup.com.

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