In the past organizations and pundits focused on sustainable advantage those strategies have proven to be merely theoretical except in entities such as government where regulation can create barriers.
In the real world where academic strategists once ruled with concepts created in classrooms without legitimate business practicality we have learned sustainability is best achieved when an organization embeds an engaged workforce to delight customers through constant and never-ending improvement.
Managers Nurture continuous self-improvement
Traditional management sets a limited goal of “good enough” quality, which translates into an acceptable number of defects, an acceptable range of standardized products that hopefully meet customer requirements.
Continuous improvement means having the entire work force find ever better ways to give more value to clients.
Jim Woods teaches CEO’s how to get the most out of their people and their organizations.
Jim is president of InnoThink Group and Leadership Matters. He is a leader in workplace learning, productivity, performance, and leadership training solutions. For over 25 years, we have helped companies improve their performance, productivity, and bottom-line results.