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5 Business Strategy Questions Every Effective Leader Should Follow

By Freek Vermeulen If you can’t find time to think, it probably means that you haven’t organized your firm, unit, or team very well, and you are busy putting out little fires all the time. It also means that you are

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Posted in Decision Making, Leadership, Organizational Development, Strategy

7 Ways To Build Lasting Customer Relationships

Follow us @leadersmatter By Mikkel Svane Fast Company Customer service interactions are becoming your primary means of creating true customer relationships. To be a successful business today, you must understand how relationships actually work, and how to build them. While the ways

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Posted in Customer Engagement